Privacy Policy

Privacy Policy

Introduction

Welcome to https://windshield-chip-repair.collision-talk.com (hereinafter referred to as “Windshield Chip Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://windshield-chip-repair.collision-talk.com
  2. All applications, services, and products offered under the Windshield Chip Repair brand
  3. Interactions between users and our platforms, whether through authorized user accounts or as a visitor
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS)

Important Note: This policy does not extend to third-party platforms, applications, products, or services that you access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data, including:

  1. Using our applications and services as an authorized user
  2. Visiting websites linked to this Privacy Policy statement
  3. Engaging with us through communications such as newsletters, emails, calls, or texts (SMS)

Personal Data Collection

We collect a variety of personal data from users to enhance their experience and provide tailored services. The types of personal data we gather include:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and transaction histories required for processing payments.
  3. Financial Information: Data related to your financial status or transactions, such as bank account details (if provided).
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data collected through our applications.
  6. Location Data: Geographic location information provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means, including direct user input, tracking technologies (like cookies and device identifiers), analytics tools, and third-party providers who assist in data collection and processing.

Cookies

We employ cookies to enhance your experience on our websites and improve our services. Cookies are small text files stored on your browser or device that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functions, such as allowing you to navigate through pages seamlessly.
  2. Preference Cookies: They remember your preferences for a personalized experience, like language settings.
  3. Analytics Cookies: Used by our analytics partners to collect aggregated data about website usage and user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law or for legitimate business reasons. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data to prevent direct identification.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to protect against emerging threats

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the address provided below, and we will take appropriate steps to delete that information.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to request a copy of your personal data held by us.
  • Rectification to ensure your data is accurate and up-to-date.
  • Erasure or deletion of your data from our systems.
  • Restriction on the processing of your data under certain circumstances.
  • Portability of your data, allowing you to transfer it to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in taking decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated versions will be linked here. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, including data access requests, unsubscribe requests, or general data protection questions, please contact us:

  • Via email at: [email protected]
  • By mail at: Windshield Chip Repair Privacy Team, [Address], [City, State, ZIP Code]